1. Introduction
Pehell Studio (“we”, “our”, or “us”) respects your privacy and is committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website or contact us regarding a project. By accessing or using our website, you acknowledge and agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following information when you fill out forms or contact us:
- Name
- Phone number
- Email address
- Project details (location, budget, timeline, etc.)
- Any additional information you voluntarily provide
When you browse our website, certain technical information may also be collected automatically, such as IP address, browser type, pages visited, and general usage data. This is collected in an aggregated, non-identifiable manner.
3. How We Use Your Information
Your information is used only for:
- Understanding your project requirements
- Communicating with you regarding your enquiry
- Evaluating whether the project is a fit for our services
- Internal record keeping
We do not use your information for unsolicited marketing or unrelated communication.
4. Analytics & Tracking
We may use tools such as Google Analytics, Meta Pixel, and similar platforms. These collect anonymised data such as pages visited, time spent, and general location (city-level) to help us improve website performance and user experience.
5. Sharing of Information
We do not sell, rent, or trade your personal information. Your information may be shared only in the following cases:
- With internal team members for project evaluation
- With consultants or partners if required for your project (with relevance and discretion)
- If required by law or legal process
6. Data Security
We take reasonable measures to protect your information from unauthorised access, misuse, or disclosure. However, no digital system is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information only for as long as necessary to respond to your enquiry, maintain communication records, and comply with legal or business requirements.
8. Your Rights
You may request access to the information we hold about you, correction of inaccurate information, and deletion of your data (subject to legal or business obligations). Contact us using the details in Section 12.
9. Third-Party Links
Our website may contain links to third-party platforms such as Instagram. We are not responsible for the privacy practices of these external platforms.
10. Content & Testimonials
We may use feedback, testimonials, project images, videos, or other content shared by you or generated during the course of a project for portfolio display, website content, social media, and marketing materials.
By engaging with us or sharing such content, you grant us a non-exclusive, perpetual, royalty-free right to use, reproduce, and publish such content for the purposes mentioned above.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page. Continued use of the website after updates constitutes acceptance of the revised policy.
12. Contact Us
Pehell Studio
Email: studio@pehellstudio.com
Phone: +91 70394 66644
This Privacy Policy should be read alongside our Terms & Conditions.